What our customers say about us:

“As a property owner and a business person it is important for me to have someone whom I can trust to look after my properties and find good tenants. Most of my time is devoted to Banjos and the joy of working with Pauline is the only time I hear about problems is when she has resolved
them, stress free letting for me. I cannot recommend her services enough and I am happy for anyone to contact me should they wish to do so”

Rob Hayes, Banjos 01295-262617

“Pauline has looked after our properties for the last 5 years and is worth her weight in gold bars – always reliable, brilliant at finding tenants at good rentals and keeps a watchful eye on how our property is being looked after. I wouldn’t be able to run my business if we didn’t have her!”

Gayl Coleridge 

““For the last 6 years I have been fortunate to have had the services of Pauline Washington of Residential Lettings & Property Management. As a working film producer I required someone who could look after the flat that I was renting in Banbury. I was often abroad and occasionally too busy to deal with problems as and when they arose with my tenants. Pauline fulfilled everything that I needed, maintaining a firm but practical relationship with my tenant, ensuring that the rent was promptly paid and looking after the day to day maintenance of the flat. I could not recommend her services too strongly.”

Timothy Burrill

“Pauline Washington is a gem.  She is totally professional, has a knack for finding suitable tenants very quickly, and resolves issues swiftly and effectively.  She is very supportive and has gone above and beyond for me.  I trust her implicitly and value her advice, and I would highly recommend her services – and have already done so to friends.”

Linda Fell

I rented a flat from Pauline for two years and couldn’t have asked for a better letting agent. Highly professional and incredibly friendly, I was sold on not only the flat but also the services PW Properties would provide. On moving in Pauline bent over backwards to accommodate me and throughout the tenancy the service level I was sold on was kept incredibly high. I’ve barely had any problems but those I have had were addressed quickly and efficiently, with Pauline even helping me first thing on New Year’s Day after I’d managed to blow the power!

I would gladly have stayed on in the flat, and it was purely personal reasons for my leaving. Should I move again in the Oxford area, Pauline is the first person I’ll be phoning to see what’s available.

Edward Perkins (Aug 2015)

“I have worked with Pauline Washington on two properties recently. On both occasions she proved to be hugely professional, extremely thorough and, almost as importantly, to really care. She could not have been more helpful or better organised. I would totally recommend her to anyone wanting help finding tenants. She held my hand through the entire process and made sure all the I’s were dotted and all the t’s crossed, as well as finding me lovely, reliable tenants and charging a very competitive fee. I have worked with other letting agents before, but I genuinely suggest you can forget the big boys — Pauline beats them all!”

Belinda Archer (Oct 2015)